: I welcome all of your feedback! This is an opportunity to tell the world about your experience working with me.
Dear Elena,
I want to thank you one more time for the wonderful job that you did for me!
You sold my place in 10 days during the Snow Storm despite the housing market conditions. Thanks to you I could sell and buy my dream home the same day (nobody believed that it was possible).
It was a lot of pressure to have all 3 settlements in one day - all of them related to each other. At the Settlement, both the seller and the buyer were so happy and were all proud of you making that happen. I will never forget that day!
You are professional, committed, responsive and fast and everything was made to look delightfully simple. You made me very happy and proud!
RE/MAX must be proud of you!!!
Best Regards.
Our client was Mr. Seller, but apparently, Mr. Buyer was so much impressed by the work that he wrote us an e-mail:
"Because of your tenacious hard work, you forced Bank of America to do their job. I just wanted to thank you for a job well done! If I ever need a listing agent, I will definitely give you a call. You are FABULOUS! Excellent Job!"
"What, down market? I listed my 1 bedroom condo with Elena at the end of November and had a contract on the unit in early January. Elena also found a new condo for me that had everything that I wanted (nice view on a higher floor). The kitchen appliances were all new but the countertops and the cabinets were old.) Elena negotiated new cabinets and granite countertops for me, new vanity and light fixtures. She promptly returned all of my phone calls and addressed all of my concerns. Her persistence in getting results is amazing. It took more than two weeks to close the deal with the lender due to a backlog of paperwork because of the snow, but Elena pushed the right buttons and made the manager of the lender get the paperwork done. Elena is a hard-working professional who gets the job done."
"Elena was just wonderful. I could not have worked with anyone better."
"Elena and her crew worked very hard on my behalf and I'm very satisfied with there performance - top notch!"
"Elena was extremely confident and helpful in placing our condo on a rental listing. Her knowledge of the market and renting strategies were evident throughout our relationship. The stamina in finding a tenant exhibited by Elena was a tribute to her dedication to serving the customer. Her friendly demeanor and positive optimism clearly accounted for identifying and securing a tenant within two weeks of signing an agreement with RE/MAX. Simply outstanding! The entire process was in complete control by Elena and she ensured both parties were totally satisfied before our commitment to engage a lease contract. I am confident that Elena will continue communications with us (as we are out of state now) regarding the continuing satisfaction with our decision to lease. Undoubtedly, Elena will be given our trust to sell our property when the market supports such action. I can highly recommend Elena to others who are considering similar actions with their most valuable assets."
"By far the best sales associate I have had the privilege to work with."
"Elena is excellent to work with. She are professional, committed and responsive. She assisted me in renting my home within 3 days of listing the property. She did a wonderful job marketing the property, followed up in a timely manner and kept me posted every step of the way. She is a go-getter, and will get the job done!"
“Elena Gorbounova is an extremely effective, efficient and highly capable sales representative. She authored and prepared pictures depicting the salient features of my condo such that an offer was made within the initial two weeks, and, through her excellent negotiation skills, the final offer was completed and totally acceptable within a month thereof. Given the current downturn in the real estate market, I felt that was an outstanding feat, and amply demonstrated her capabilities. I highly recommend her based on achievements performed in a very short period of time.”
"On December 22 '08, I signed a contract, entrusting Elena with the sale of my Skyline Square apartment. I chose her because I was impressed by her professionalism and knowledge of the real estate field. They took their time to explain to me in detail everything concerning this commitment and kept me informed of any developments.
To my great and pleasant surprise, she presented me with a great contract on December 27/08 and on January 21/09 I became a happy seller to the great couple who took possession of my apartment. The whole deal took less than a month!
Elena did a wonderful job; I cannot thank her enough for her display of efficiency and the personal touch that was present at all times in our short-lived business relationship. I would highly recommend her to anyone looking for a high caliber professional in real estate."
