"As a mortgage loan officer, I know hundreds of real estate agents. I divide these agents into Tier A, B and C, depending on their level of professionalism and real estate knowledge. I have the privilege of knowing Elena Gorbounova on both a personal and professional level. As a personal acquaintance, Elena is an extremely positive, kind, generous and loyal friend. On a professional level, Elena is a Tier A+ real estate agent. She is responsive, a go-getter and excellent negotiator. She listens to the needs of her clients and makes them her top priority, no matter whether they are buying a high-priced home or renting a studio apartment. She treats everyone equally with respect and consideration. She is the type of agent I would choose if I were buying or selling a home because she knows the real estate market like none other. She is a super star who is dedicated to her profession!"